About Us

Our areas of speciality are providing an insight into behaviour (organisational, personal and client) and communication skills using the latest research methods including NLP techniques. As an independent training organisation we work with a number of talented specialist trainers to create tailor made programmes for a range of clients. We believe in providing the highest quality training at all levels in an organisation to help you achieve the greatest success and productivity.By drawing on a range of experience and techniques we have developed and delivered successful programmes, ranging from one day workshops to six day management training; ensuring delegates learn innovative new ways to increase productivity and success with clients. Many other training company programmes have very set outcomes, however we do not offer ‘ready made’ solutions as we believe that every company’s needs are individual and, therefore, we offer individually tailored solutions to help you succeed most fully.

Ian Thomas NLP Master Practitioner and INLPTA certified trainer,

Ian is a Master NLP practitioner, qualified INLPTA trainer, hypnotherapist, counsellor, psychotherapist, coach and mentor. Ian works within the corporate sector, he is highly experienced in people management, and issues around working effectively as a team. Ian has a background within sales and marketing for a number of blue chip companies including EMI and has a good understanding of the critical nature of communication, motivation and the importance of how we relate to one another for commercial performance.

Knowledge and Specialist skills

Accomplished NLP Master practitioner and INLPTA trainer combined with professional and commercial business disciplines. He has experience in leading and managing people, teams and projects. A detailed understanding of commercial operations, the importance of workplace culture and its impact on commercial performance. Change management; planning and implementation.


Pam has considerable training and managerial experience gained through a variety of roles in banking and corporate sectors. She holds a post graduate degree in education and training, is an NLP Practitioner, a member of the Institute of Training and Occupational Learning (MITOL) and the Chartered Institute of Credit Management (MCICM).

Knowledge and Specialist Skills

Pam’s area of specialisation is delivering credit management and finance orientated programmes, using the latest best practice techniques in the credit and collections industry for a range of industry sectors.


• Banking, Finance & Insurance
• Oil & Chemical
• Pharma
• Professional Services
• Publishing
• Utilities
• Telecoms (Billing Teams)
• Technology
• Local Government Finance Departments