Would you like to improve your cash collection rate? – Our training delivers the latest techniques to help you successfully manage customer credit and collection of debt during tough economic times.
Collection Training
- Collecting debts by Telephone – boost your cash collection rate by learning the secrets of asking for money without upsetting the customer relationship!
- Credit Control made Easy – the complete guide of practices and procedures
- Negotiating & Influencing Payment – learn the skills to achieve ‘win,win’
- Psychology of Collecting Money – understand the mind of the debtor vs collector
- Strategies in Credit Management – 7 winning steps to making credit control work
- Time Management for credit controllers – time savings tips and techniques
- Managing the Collection Team – the comprehensive training course for team leaders, supervisors and credit managers who need to motivate and set targets.
Risk Assessment Training
- Introduction to Financial Statements –decision making for credit limits
- Risk Assessment – know what to look for when taking on new customers and reviewing existing portfolio
CONTACT US NOW
Call us on 01494 871 638 to discuss your requirements or via the contact page: pam@cognisant-training.co.uk
Coaching
Pam Thomas runs a Coaching and Mentoring programme for Credit Professionals.
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Our Experts – lead by Pam Thomas and associates the leading experts in the field of Credit Management. Our trainers are all recognised either by the Chartered Institute of Credit Management, Credit Services Association or equivalent associations.