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Ian is an incredibly talented man who has an uncanny way of understanding you, more than you know yourself. Ian quickly builds a rapport with his audience and with his calming nature helps settle our nerves. The course content is well structured and the exercises are not only eye opening but also fun. Thank you for a great 4-days, I look forward to the next one.

Thoroughly enjoyed the course although at times, I found it fairly challenging. I have now requested that all my management team attend the course. Thank you.

This was an excellent training course. I would recommend it to anyone who wishes to enhance their management skills.

I have thoroughly enjoyed the Management Training course organised by Cognisant Training Ltd and learned a lot from it. The 4 days course was well presented and always challenging, with appropriate exercises and role plays. I strongly recommend it (as well as any other course organised by Cognisant Training Ltd) to anyone who wants to develop his/her management skills.

I found the course to be much better than I was expecting. I have attended a number of ‘soft skills’ course, and I have left them without feeling I’d learnt anything. After leaving this course, I felt more empowered and prepared to manage my team, and have found myself working with a more positive bent. One of the most important discoveries for me was that everyone else had similar concerns to me, and that put mine into perspective. Whereas I’d previously thought I was floundering, it appeare…

A course well worth attending regardless of role within the organisation. The knowledge taken away from the course allows you to see how not only managed others, but how to manager yourself, situations. Fantastic & well worth the time

I have found the training to be very effective from using small elements of what I learned while on the course, some of which I also apply to my personal life. I look forward to having a moment to sit down and go through the file I was given, and practice some of the other elements we worked through. I thought the pre-course activity was a well thought-out exercise, particularly that you are reviewing your ‘natural state’ in the situation from watching the replay rather than actually doing th…

Ian demonstrated his vast knowledge on the areas covered by this course and presented them in a very professional manner. His relaxed unpressed approach made the learning process easy and fun. I would have no problem recommending Ian and Cognisant Training to anybody wishing to receive high quality training.

Ian was a great lecturer who engaged us well. I think the most beneficial part for me was the feedback sessions after the Videoed Roleplay and also after the course. The course was well aimed with relevant content. Overall a great course and a great trainer. Thanks  

Having worked with both Pam & Ian Thomas for the last two years, I have found their enthusiasm for Training infectious. On a number of occasions I have asked for specific training to be tailored to our business and they have never failed to provide just what I am looking for. Summing up in a few words: Professional, helpful, extremely knowledgeable about their subject matters and dedicated to providing an exceptional level of service to their clients.